Delivery, Shipping and Returns
Shipping will take (excluding Holidays):
3-7 days United States (14 being the max)
7-21 days International including South America $12 under 2lbs
We have a right the right to cancel/refund any orders.
*We provide tracking information for all orders
*International orders: we are not responsible for custom, taxes, duties and tariffs. Unfortunately we have no control over that, it all deals with laws and regulations in your respective country.
No refunds, exchange only.
For returns due to incorrect order please contact us within 2 days of delivery.
For returns due to incorrect address, will be subjected to a 30 percent restocking fee
You must contact our customer email at firstname.lastname@example.org to a retrieve a RA number, packages returned without contacting customer service first and have a RA number will be subject to a 30 percent restocking fee.
1) All exchanges can only be done 7 days after delivery.
2) Items must be returned with original bagging, packing slip and unworn.
3)You must return your order with the original packing slips and requests written on the packing slip, if it is not returned with the packing slip, along with the written request you may be subjected to a 30 percent restocking fee.
4)Fresh-tops is not responsible for shipping return shipping charges and the original shipping charges are non refundable.
5) All accessories such as iphone cases, hats , intimates, bathing suites, jewelry, backpacks and sale items are final sale.
Return Process: Once we have received the return and it is approved, we will ship you back the correct order.
Our goal is to make every customer happy! <3